Sunday, November 02, 2008

Dropping the Ball

So things are starting to get a little better, but I have been really stressed out about everything lately. Work has been crazy. Not crazy busy, since we are heading into Winter, but just crazy trying to get everything running down at Sandy. I have been training a girl named Ashley for the last couple weeks. I hate training anyways, but it has been especially difficult for me with her since she is left handed. I have to show her how to do it, but then we have to figure out how to have her do it backwards. It has been coming along though and this week Jennifer decided she would see how it would go if she opened by herself. Jennifer said that when she got there at 2:00 that every blender in the store was dirty, the Sundae Bar was a mess and Ashley had only seen and done the order on the top of the pile. She didn't do the rest of them and by the time Jennifer saw that there were more, the other ones were already passed due. On a brigher note, the ones Ashley did do turned out fairly well. We just need to work on the logical part now, like grabbing the whole stack of orders...

I have also been training a new guy named Maurico. He already has a night job and in order to work days at Baskin during the winter you have to do cakes. So, even though he is training on everything else too, I am also training him on cakes. I trained him for 5 hours his first cake shift just on building and icing the cakes. The second day I was supposed to train him, when I got to the store, it was a COMPLETE mess. They had tried to mop the floor without sweeping, and even then, it was only down the middle and someone walked through it so there were footprints in it. There were ice cream spills everywhere, and they left the water in the dipping wells on, so there was water on the floor too. They left the dishwater in the sink and they took out the garbage, but didn't put any garbage bags back in them. There was also a pile of boxes next to the door that they were supposed to take out to the dumspter and didn't. Needless to say, when you arrive to that, your not going to be in the best mood. When the guy showed up a little after me, I was venting about how bad the close was. Since I hadn't done the morning paperwork, I didn't know that I was complaining to the guy that did it. I was a little embarrassed when he told me that it was his fault, because I never would have been that blunt with him if I had known. But, I guess on the other hand, it was good for him to hear how bad it really was, and that he wasn't going to be able to get away with doing that. Anyways, how he came to do such a bad close is another very long story with only a he said, she said basis, so I'll skip it. But, anyways, while I am stressing out about the mess, and trying to clean it up, I ask him to just start building and frosting cakes while I take care of it and do the paperwork, etc... and he has NO IDEA what I am talking about! He doesn't know what sizes anything is, or what flavors, or that we write on the bottom of the board before we build the cakes or that we need to smooth them down or ANYTHING. At this point, I am thinking that he is a worthless pile of shit that is just waisting my time. I even ended up sending him home early. Since he was supposed to be training on cakes, I was helping all the customers that came in. I noticed while I was helping people that he has disappeared into the back. When I was finished with my customer and the one after that, I went into the back to find him sitting down in the office, texting on his phone. With all of that in one day I had DEFINITELY had enough of him, so I told him to leave. I also called Jennifer and told her about everything and that if she wanted him to continue training on cakes, then she was going to have to do it herself because I wasn't going to waste any more of my time with him.

Aside from all of the work stuff, I have also been working my butt off at school. I have been planning a bachlorette party for Sarah, the manager at 4th, and so I have been trying to get my apartment clean and make the desserts, etc... I have always babysit on the weekdays, but lately, I have been so tired with everything that I have been getting up later. And, to make things worse, they closed the freeway exit that I normally take to get to their house, so I am always later that way too. Anyways, I have only gotten him to school late twice this school year, but Karen called me and gave me a guilt trip about how hard of a time Will is having and how it stresses him out to be so late getting to school, and that I need to be there to make sure he is eating etc... I said that I was sorry and that I was trying my best. She asked me to please just come 15 minutes earlier in the morning, so I set my alarm earlier, but was just so physically exhasted that I slept right through it! So, even though I got him to school right on time, and took her legal papers into her attorney, she still called me and had another talk with me about all of it. I realize that it is my fault and that I need to get there eairler. My problem is just that I am doing the best I can! I have so much going on, that I just don't know what else to do besides what I am doing. However, I had Kjersti and Jay call me the next morning to help get me up and I have been earlier since then, but I am just really stressed.

I just feel like I am dropping the ball. I am not the kind of person to half ass anything. If I say I am doing my best, then I really am trying my best. so, even though Karen was right, I felt like she was being unfair to me. I called Justin when I got to work that day just crying and asked him if he still thought I was doing a good job. Even though I know I am a good cake decorator, since I am down in Sandy to train people so I can leave again, and then the people I am training suck, I feel like that reflects back on me. He said that I was doing fine and that it takes time to get good people to open. He says no one opens perfectly the first time that they do it, and that since Maurico is new, it was just going to take him longer to catch on then anyone else I have ever trained. He has a way of calming me down that I really appreciate. Anyways, things are starting to pick up. I am finding more time for myself, and Sarah's Bachlorette Party was a blast, but I will save that for another post. I just wanted to let people know what was going on with me since it has been so long since I have blogged.

1 comment:

Little Momma said...

Wow, Chelsee, that was a really long post! I think you are doing great, but maybe you have bitten off more than you can chew. You are working full time, going to school, babysitting and throwing parties for your friends. Have you considered giving something up? If Karen isn't happy with how you are doing, you could offer to let her find someone else to tend Will. Maybe that would help her realize that she does want you. Or you could let someone else bring desserts for the party next time. You don't have to do everything yourself. If doing less is not an option in your mind, then you have to realize that people can only do so much and give yourself a break. You are trying to be superwoman and you are trying to please too many people. Take a day off and let Justin worry about things for a while. I love that you want to do so many things and that you want to do them so excellently, but maybe you also need a rest.