2- There has been a guy calling trying to get free money/ ice cream from the store. Day one- the guy calls and says that he is really pissed off because he bought a cake from us and it was really freezer burned so it ruined huis daughter's birthday party. I tell him to bring back the cake or the receipt and I can give him a refund. He says that he cut up all of the cake, so all that is left is just a big mess and that they didn't give him a receipt for it. I tell him that I don't think that there is anything that we can do for him, but he can call back later and talk to the manger. He never calls back, but he does call up to Sugarhouse with the same story! He even went into that one expecting his refund, and wouldn't talk tro Justin even though he was THERE! Day two- the same guy calls again telling me that he came in with his wife and bought two brownie sundaes from us and they had really bad ice cream in them so he wants new ones. First of all, I asked him if they were bad sundaes why didn't he say something to the people working last night. He said he took them to go. I said, well bring in the ice cream or the receipt. He says okay, "I'll be right in." Never showed up. Then he called Sugarhouse not even two minutes later with the same story! Idiot. First of all, come up with better stories because I have heard these ones before, and then don't call two stores owned by the same person with the same story! Then we really know that you are just full of it.
3- Can you find the garbage can??
You would not believe how many people can not see it!! Peolpe either walk to the other end of the store, or ask us if we have one. I point to the garbage can and they walk around it, and then usually just set their garbage on top of it, or leave it on the table!! Come on people! Not only is there a big one, but there is also a little one right in front of the register! There are two in this picture! It's not rocket science!
4- Does "Baskin Robbins" look like a convience store? In the last two days, I have had people come in and have me look up hotel addresses and numbers for them and help them book a hotel, lock their keys in there car so they need me to call a locksmith (while I am trying to help a line of customers, and want me to call them a cab! I just don't get it! People are always coming in and asking for change, directions and if they can use our phone... I know that we are nice people, but there is a gas station a block away. That is their job, not mine.
2 comments:
Poor Chelsee! This stuff is unbelievable and I am so sorry that people take advantage of you. You must seem like an approachable and compassionate person to have so many people come to you for help.
Oh, Chelsee! This is way eventually you need a new job. Oh wait! Life is crappy EVERYWHERE, so I guess we have to live and learn. You're so cute, though, and I don't think you're gullible, I just think you're kind hearted. If you learned to tell people know, and point out to them the nearest gas station, life might be a little easier. :)
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